STORE POLICY
CUSTOMER CARE
Thank you for choosing Rollsips. To ensure the best possible experience for all our customers, we have outlined our store policies below. By shopping with us, you agree to the terms and conditions specified herein.
Alcohol Sales Policy
Alcoholic beverages are sold only to customers 21 years of age or older. A valid government-issued ID is required at the time of purchase.
We reserve the right to refuse alcohol sales to any individual at our discretion.
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Customer Conduct
We strive to provide a welcoming and safe environment for all. Abusive, disruptive, or unlawful behavior will not be tolerated.
Customers engaging in such behavior may be asked to leave and/or be prohibited from making future purchases.
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Liability Disclaimer
Rollsips is not liable for any damages or injuries caused by improper use or handling of our products.
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Refunds and Exchanges
Refunds: Refunds are offered within 14 days of purchase with a valid receipt. The product must be unopened, unused, and in its original packaging.​
Exclusions: Due to health and safety regulations, perishable and consumable items, including cremas and alcoholic beverages, are non-refundable and non-exchangeable.
PRIVACY & SAFETY
We value your privacy. Personal information collected during transactions will only be used to process orders and improve our services.
Your information will not be shared with third parties without your consent.
WHOLESALE INQUIRIES
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Rollsips offers wholesale orders for customers purchasing in bulk (a dozen or more items).
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Wholesale orders must be placed 12-6 weeks in advance of the desired delivery date to ensure availability and proper preparation.
For wholesale inquiries, please contact us directly at rollsips@gmail.com or contact us through our website contact
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments (Zelle/CashApp)